We're here to support your work in the value-based care environment. Our EPHC Provider Toolkit is just one of the many tools available to you as a participant in our Enhanced Personal Health Care programs. To learn more about EPHC and the programs Empire offers, see the EPHC Overview page.
Welcome to EPHC
These onboarding resources will jump start your journey into patient-centered care.
Enhanced Personal Health Care
Video Recordings
Commercial Program Overview Webinar (Password to access the video link "Essentials1")
EPHC Resources
The information, resources, and tools that Anthem provides to you through the Enhanced Personal Health Care Program are intended for educational purposes only, and should not be interpreted as directing, requiring, or recommending any type of care or treatment decision.
A care plan is a detailed approach to patient care that is customized to a patient's needs, goals, and preferences. In order for care plans to be successful, the patient must be an engaged partner in the care planning process.
Care Coordination Workflow
Care Planning Workflow
Care Plan Playbook
Patient Care Plan Template
Care Management Programs at a Glance
Motivational Interviewing
Motivational Interviewing: A Brief Overview
Self-Assessment Questionnaire
Self-Assessment Scale
In order to have an effective population-based care delivery system, practices will need to access data and analyze their patient population to identify care opportunities and target audiences who may be at higher risk or who need additional support.
Health Care Equity
We've heard all our lives that, to be fair, you should treat everybody the same. The challenge is that not everyone is the same—and these differences can lead to critical disparities in not only how patients access health care, but their health outcomes, as well. MyDiversePatients.com features robust educational resources to help support you in addressing these disparities. You will find:
- CME learning experiences about disparities, potential contributing factors and opportunities to enhance care
- Real life stories about the unique challenges patients face
- Tips and techniques for working with your diverse patient population to promote improvement in health outcomes
Accelerate your journey to becoming your patients’ trusted health care partner by visiting MyDiversePatients.com .
Cultural Competency and Member Engagement
Readmission Reduction
Targeting readmissions will help identify opportunities to ensure patients are getting the right care, at the right time, and in the most cost effective/appropriate health care setting.
Reducing Readmissions Workflow Template
Transitional Care Protocol
Transitional Care Checklist
Transitional Care Plan Template
Transitional Care Agreement
Transitional Care Contact List
Patient Outreach/Post-Discharge Script
Barriers to Care Patient Self-Assessment
Resource Library Template
Providers can reduce the total cost of care by eliminating unnecessary or wasteful services and identifying the most cost-effective health care professional for a given service.
Evidence-Based Guidelines
Patient Options for Skipping the ER
Introduction to Blue Precision
Low Back Pain: An Evidence-Based Diagnostic and Treatment Algorithm and Resources for Primary Care
